Read through the information below before you contact our team.
Common plumbing problems in a rental property include clogged drains and toilets that won't flush. Fortunately, it's quite simple to solve both of these problems.
If your sink or bathtub won't drain properly, you can generally use a standard household plunger to clear the blockage in the pipes. Simply pump the plunger up and down vigorously to dislodge anything stuck. Repeat this process multiple times until the drain is working.
Be careful not use drain cleaning chemicals, which could damage the system.
If your toilet isn't flushing properly, you may want to check than the handle is correctly attached to the chain. Simply lift the back of the toilet to verify.
Should a clog be the cause of the problem, you can use the plunger to push anything stuck through the pipes. Be careful not to flush your toilet multiple times, as this could cause the toilet to overflow.
If you lose electrical power in your rental home, first contact your utility company to determine the cause of the outage. Bad weather or construction may be to blame.
If you are the only property impacted in your neighborhood, you may have tripped the circuit breaker. You can reset the circuit breaker by flipping the switch back to the ON position.
If you lose hot water in your rental home, locate your heating tank. Check that the settings on the side of the tank have not been changed inadvertently. You may also need to relight a pilot light.
Check toward the bottom of the tank. If your tank has a pilot switch, click it to ignite the flame.
Remember to wait 15 to 20 minutes after changing the settings or relighting the pilot to see if the problem has resolved itself.
If your heat or air conditioning isn't working properly, check your home's central thermostat. Verify whether the settings are accurate. Some systems have a reset button that will allow you to cycle the system.
If you continue to have problems, call your utility company to verify that there are no problems with your account.
In a life-threatening situation, please call 911 for immediate assistance.
All maintenance emergencies should be directed to our office staff: (209) 342-0866
If none of the above items resolve your issue, follow the steps below.
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If you don't have access to the portal yet, please call our offices to speak to a member of our team: (209) 342-0866